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The staff
at ServerPronto are server experts with over ten years of
building and maintaining servers and computer networks.
ServerPronto offers fast, reliable servers with everything
you need to operate on the Internet. All Server Pronto
servers are housed in secured and reinforced Data Centers
with redundant power, and lightning fast fiber connections,
as well as 24x7x365 support. Our support center runs 24/7/365
with live operator support. Our Network Operations Center is
monitored 24/7. Our team is absolutely committed to your
success and satisfaction.
None of their standard services (any service listed on our
web site) are covered by a long-term contract although all services
are covered by their AUP and TOS, which are collectively their
"Terms of Service." To cancel, just provide us with 30 days written
notice.
Reliability
All ServerPronto
customers are connected via their own 100Mbps cross connection to
Infolink’s switches which have redundant Tier-One backbone
connections.
ServerPronto offers an unmatched 99.999% network uptime
guarantee which is unsurpassed by anyone currently. Their
carrier class data centers feature state-of-the-art hardware,
network and fully redundant connectivity to provide customers with
a high-performing, reliable server. Their SLA (service level
agreement) is one of the best in the business. You can rest
assured that their network will be there when you need
it.
ServerPronto utilizes the Infolink network which maintains
multiple redundant direct fiber-optic connections to Tier 1
Internet backbones. All ServerPronto bandwidth is dynamically
routed to the fastest available carrier utilizing the latest BGP4
technology. Your server will be directly connected via a 100Mbps
Full Duplex switched Ethernet Port. All of this means that you will
have an extremely reliable, fast (100Mbps) direct connection to
multiple Tier 1 Internet backbones. This type of Internet
connection is used by most of the world’s larges websites including
Yahoo, MSN, and CNN.
24/7 Customer
Support
ServerPronto provides responsive and experienced 24/7 customer
support via e-mail and our ticketing system. Their seasoned
technicians are standing by to ensure they are there for you
when you need it.
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